Legals

Privacy Policy 

Weareco Pty Ltd (ABN 41 010 579 343) . Trading as: Wearitto  

26 Ross Street, Newstead QLD 4006  

Website: www.wearitto.com.au 

Last Updated: 16 March 2026

Introduction 

Weareco Pty Ltd ("Wearitto", "we", "our", "us") respects your privacy and is committed to protecting personal information in accordance with: 

The Privacy Act 1988 (Cth), The Australian Privacy Principles (APPs), The Notifiable Data Breaches (NDB) scheme 

This Privacy Policy explains how we collect, use, disclose, store and protect personal information collected through our website and related services. 

Our services are intended for adults aged 18 and over. By using our Website, you confirm that you are at least 18 years old and agree to the terms of this Privacy Policy. 

What Personal Information We Collect 

We may collect the following types of personal information: 

  • Name, Email address, Phone number, Billing and delivery address, Student name, grade level, and sizing information (as provided by parents/guardians), School affiliation 
  • Order and transaction details, Purchase history and order preferences, Payment information (processed by our payment provider - we do no store credit card details).
  • IP address and device information 
  • Website usage data 
  • Communications with us 
  • We do not collect sensitive information unless required by law or voluntarily provided by you. 

Children's Information 

We collect customer information in a non-invasive manner and do not request or store age-identifiable information. Our services may be used by parents, guardians, or students purchasing required items such as school uniforms. Any information provided during an order (for example, name, grade, or clothing size) is used solely for order processing and fulfilment. This information is treated as standard customer account data and is not used to identify or verify the age of the purchaser. 

How We Collect Personal Information 

  • We collect personal information: 
  • When you create an account 
  • When you place an order 
  • When you contact us 
  • Through cookies and analytics tools 
  • Through automated technologies such as server logs 

Where lawful and practicable, you may choose not to provide certain personal information. However, this may prevent us from providing goods or services. 

Purpose of Collection 

We collect and use personal information to: 

  • Process and fulfil orders 
  • Provide customer service 
  • Communicate with you 
  • Coordinate with schools for uniform and product delivery programs 
  • Maintain purchase history for sizing recommendations and reorders 
  • Verify school enrollment where applicable 
  • Improve our Website and services 
  • Send marketing communications (where consent is given) 
  • Comply with legal obligations 
  • We do not sell personal information. 

Marketing Communications 

With your consent, we may send promotional emails about products, sales, and school program updates. You can unsubscribe at any time via the link in our emails or by contacting us. We respect your preferences and will not send marketing communications if you opt out. 

Disclosure of Personal Information 

We may disclose personal information to: 

  • Payment service providers (within Australia) 
  • Shipping and logistics providers (within Australia) 
  • Schools - we may share order details and student information with the relevant school for delivery coordination and verification purposes 
  • IT hosting and support providers (within Australia) 
  • Professional advisers 
  • Government or regulatory bodies where required by law 

We take reasonable steps to ensure third parties handle personal information in accordance with Australian privacy law. 

All service providers are located within Australia and personal information is not disclosed overseas. 

School Programs 

When you purchase through a school uniform or product program, we share necessary order information (student name, grade, sizes, items ordered) with the school for coordination purposes. Schools are independent entities with their own privacy obligations. Please review your school's privacy policy for how they handle this information. 

Data Security 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. 

These measures may include: 

  • Secure hosting infrastructure within Australia 
  • Access controls and authentication 
  • Encryption where appropriate 
  • Network security controls 
  • Regular system monitoring 

While we take reasonable steps, no system can guarantee absolute security. 

Data Breach Notification 

In the unlikely event of a data breach that may result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988. 

Data Retention 

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and comply with legal and regulatory obligations. 

  • Specific retention periods include: 
  • Purchase records and invoices: 7 years (Australian tax law requirement) 
  • Account information: Until you request account deletion, then 30 days 
  • Marketing consent records: Until consent is withdrawn 
  • Website analytics: 26 months 
  • When personal information is no longer required, we securely destroy or de-identify it. 
  • Cookies 

We use cookies and similar technologies to: 

  • Enable website functionality (essential cookies for shopping cart and login sessions) 
  • Improve user experience 
  • Analyse website traffic (analytics cookies) 
  • Support marketing activities where permitted (marketing cookies) 

You may disable cookies in your browser settings or manage cookie preferences through our cookie banner. However, some website features may not function correctly if essential cookies are disabled. 

Access and Correction 

You may request access to the personal information we hold about you and request correction if it is inaccurate, incomplete or outdated. You may also request deletion of your account and associated data, subject to our legal retention obligations. We will respond to requests within 30 days. If we cannot meet this timeframe, we will notify you of the delay and expected completion date. We may require identity verification before processing requests. There is no fee for reasonable requests. 

Requests can be made using the contact details below. 

Complaints 

If you believe we have breached the Australian Privacy Principles, you may contact our Privacy Officer: 

Email: [email protected]
Postal: 26 Ross Street, Newstead QLD 4006 

We aim to respond to all privacy inquiries within 30 days. We will investigate your complaint and respond within a reasonable timeframe. 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992. 

Changes to This Policy 

We may update this Privacy Policy from time to time. The current version will always be available on our Website with the updated date clearly displayed.